Dry cleaning is an important service benefitting business professionals, homeowners and uniformed workers, but it can be easy for these companies to start losing profits without growth goals in mind. There are ways to streamline your processes and add more services to offer customers without sacrificing the high-quality dry cleaning you are known for.
Streamline With Software
The right software packages can link your point-of-sale, inventory and accounting solutions to update each system automatically. You can also find dry cleaning pickup and delivery software with GPS-enabled route tracking, customer accounts for directions and delivery notifications, as well as detailed and updated invoices. By automating these mundane tasks with software, you can spend more time focusing on other aspects of your company.
Offer Additional Services
Adding services to your dry-cleaning company can be as easy as offering pickup and delivery for regular customers. This makes it more convenient for clients to get items cleaned and you can more easily put your largest orders on a regular schedule. You can also reach out to local tailors and seamstresses to offer repair and fitting work or add regular wash and fold services.
Maintain High Quality
Improving your company as a whole can sometimes mean that the quality of work suffers, for dry-cleaning companies, this can mean a loss of regular customers and revenue. When you make changes, it is important to consider how these changes will affect the time and care you can put into your core competencies. If you will be taking too much time away from dry-cleaning to wash and fold aprons for the restaurant next door, consider hiring someone to help with the increased workload.
While dry-cleaning is an essential service for those looking to clean delicate garments or area rugs, running a company providing this type of cleaning can be challenging. You can automate mundane functions with streamlined software solutions to improve the amount of time you have for core competencies, or you can add services such as pickup and delivery to reward loyal customers.